Last updated: 14 November 2026
1.1. Provider. De Facto Juristbyrå AB (trading as “De Facto Juristbyrå”), a private limited liability company (aktiebolag) incorporated in Sweden, corporate identity number (organisationsnummer) 556935-8632, VAT registration number SE556935863201, approved for F-tax (godkänd för F-skatt), postal address Postia 1074, 214 13 Malmö, Sweden, e-mail tatu@defactojuristbyra.se, telephone +46 70 252 13 13, website https://www.defactojuristbyra.se (the “Provider”).
1.2. These Public Offer and General Terms and Conditions (the “Terms”) govern the ordering, payment, acceptance and provision of professional legal and advisory services by the Provider.
1.3. “Consumer Client” means a natural person acting mainly for purposes outside their trade, business or profession.
1.4. “Business Client” means a natural or legal person acting for business or professional purposes.
1.5. “Client” means either a Consumer Client or a Business Client.
1.6. “Services” means the legal, immigration, corporate, contractual, regulatory, compliance, cross-border and strategic advisory services offered by the Provider.
1.7. “Order” means a request submitted by the Client through the Website to purchase a specified Service, accompanied by payment through the available online payment system.
1.8. “Compliance Review” means the Provider's internal assessment of whether an Order may be accepted, including verification of the Client's identity, conflict-of-interest checks, regulatory requirements, the nature of the matter, professional competence and other relevant circumstances.
1.9. “Engagement” means the contractual relationship for the provision of the specified professional Services, established only after the Provider has expressly accepted the Order in writing following its Compliance Review.
1.10. “Engagement Confirmation” means the Provider's written confirmation, normally issued by e-mail, expressly stating that the Order has been accepted and identifying the agreed Services.
1.11. These Terms apply to Orders placed through the Website and to separately agreed Services where the Terms are incorporated into the relevant agreement.
1.12. Where a separate written engagement agreement expressly conflicts with these Terms, that agreement shall prevail, subject to mandatory applicable law.
2.1. The Provider offers professional legal and advisory services, including Swedish immigration law, EU law, business immigration, corporate and commercial law, contracts, regulatory compliance and cross-border legal strategy.
2.2. The specific scope, deliverables, applicable fees and any agreed deadlines shall be determined by the Service description presented on the Website and the subsequent Engagement Confirmation or separate written agreement.
2.3. Unless expressly agreed otherwise, an Engagement is limited to the specific matter accepted by the Provider. Additional consultations, applications, appeals, court proceedings, negotiations, correspondence or related services are not automatically included.
2.4. The Provider shall perform accepted Services with reasonable professional care, diligence and competence in accordance with applicable law.
2.5. The Provider does not guarantee any particular legal, administrative, judicial, immigration, regulatory or commercial outcome.
2.6. The Provider reserves the right to decline any Order following its Compliance Review, including where:
2.7. The Provider is under no obligation to accept a legal matter solely because an Order has been submitted or payment has been successfully processed.
2.8. Where required, the Provider may request additional documentation, a signed engagement agreement or a power of attorney before commencing representation.
3.1. The applicable fees are those displayed on the Website at the time of ordering or specified in an individually agreed quotation.
3.2. Before payment, the Client shall be informed of the total price payable, including applicable VAT and mandatory charges. Where a final price cannot reasonably be calculated in advance, the method of calculation shall be disclosed in accordance with applicable law.
3.3. The Provider reviews its fees annually, with revised fees ordinarily taking effect on 1 January. Fee changes do not retroactively affect existing Engagements unless lawfully agreed.
3.4. Unless expressly agreed otherwise, all Services ordered through the Website require 100% advance payment.
3.5. Payment shall be made electronically by debit or credit card through the secure payment system integrated into the Website. The Provider may offer additional payment methods at its discretion.
3.6. The Client authorises the applicable payment service provider to process the payment for the selected Service.
3.7. Successful payment confirms that the payment transaction has been processed. It does not constitute acceptance of the Client's legal matter by the Provider.
3.8. All Orders remain subject to the Provider's Compliance Review and subsequent written Engagement Confirmation.
3.9. The Provider shall not be obliged to commence the requested professional Services before completion of the Compliance Review, formal acceptance of the Engagement and receipt of the agreed payment.
3.10. Where the Provider declines an Order following its Compliance Review, the Client shall receive a full refund of the amount paid for that Order. The Provider shall initiate the refund without undue delay, normally through the original payment method. The time required for the funds to appear in the Client's account may depend on the relevant payment service provider or card issuer.
3.11. No administrative, compliance review or cancellation fee shall be deducted from a refund arising solely because the Provider has declined to accept the Order.
3.12. Government application fees, court fees, translation expenses, courier charges and other third-party costs are excluded unless expressly included in the relevant Service description or agreed price.
3.13. The Provider shall issue payment confirmations, receipts or invoices as required by applicable Swedish accounting and tax law.
3.14. Payment of an Order does not entitle the Client to additional Services beyond those expressly accepted by the Provider.
4.1. The Client may select and order available Services directly through the Provider's Website.
4.2. Before completing the Order, the Client shall be presented with the essential characteristics of the selected Service, its scope, the total price including applicable taxes, the payment arrangements and these Terms.
4.3. The Client shall have an opportunity to review the Order details and correct errors before proceeding with payment.
4.4. The Client must expressly accept these Terms before submitting the Order. Any legally required consent concerning early performance or the statutory right of withdrawal shall be obtained separately.
4.5. The final checkout button shall clearly indicate that the Client is placing an Order involving an obligation to pay, using wording such as “Order and Pay” or “Order with Obligation to Pay”, provided that the wording satisfies applicable mandatory consumer law.
4.6. Submission of Order and Payment. By submitting the Order and completing payment, the Client makes an offer to purchase the selected Services under these Terms.
4.7. Automated Order Acknowledgement. Following successful payment, the Client shall receive an automated acknowledgement by e-mail confirming receipt of the Order and the payment transaction.
4.8. The automated acknowledgement shall not constitute acceptance of the Engagement, confirmation of legal representation or an undertaking by the Provider to perform the requested Services.
4.9. Mandatory Compliance Review. Every Order shall be subject to the Provider's internal Compliance Review before acceptance.
4.10. During the Compliance Review, the Provider may assess:
4.11. The Provider may request additional information or documentation from the Client before deciding whether to accept the Order.
4.12. Formal Acceptance. An Engagement is established only when the Provider has completed the required Compliance Review and expressly accepted the Order through a written Engagement Confirmation.
4.13. The Engagement Confirmation shall identify the accepted Services, their scope and any relevant additional conditions or requirements.
4.14. Until the Engagement Confirmation has been issued, the Provider has not undertaken responsibility for representing the Client, preparing submissions, monitoring procedural deadlines or taking action in the Client's matter.
4.15. The Client remains responsible for protecting any applicable statutory, administrative, contractual or procedural deadlines until the Engagement has been expressly accepted, without prejudice to mandatory applicable law.
4.16. Rejection of Order. If the Provider determines that the Order cannot be accepted, the Provider shall notify the Client by e-mail.
4.17. Where an Order is rejected, no Engagement shall arise. The Provider shall initiate a full refund of the amount paid, without undue delay and without deducting any fee for the Compliance Review.
4.18. The Provider shall not be required to disclose confidential information, protected third-party information or other legally restricted details when explaining a refusal to accept an Engagement.
4.19. Where a separate power of attorney, signed agreement or additional documentation is required, the Provider may make commencement of the relevant Services conditional upon receipt of those documents.
4.20. Contracts and Engagement Confirmations may be concluded electronically where permitted by law.
4.21. The Provider shall comply with applicable requirements for electronic order acknowledgements, consumer contract confirmations and information supplied on a durable medium.
4.22. Where required under applicable Swedish law, the Website shall provide an accessible electronic withdrawal function for Consumer Clients during the relevant statutory withdrawal period.
5.1. The Client shall provide accurate, complete and timely information and documentation relevant to the Order and subsequent Engagement.
5.2. The Client shall promptly disclose any material circumstances that may affect the Provider's Compliance Review, including the identity of other parties involved in the matter.
5.3. The Client is responsible for the authenticity and accuracy of documents and statements supplied to the Provider.
5.4. The Client shall promptly notify the Provider of relevant correspondence, procedural deadlines and changes in circumstances.
5.5. Failure to provide requested information or documentation may delay the Compliance Review, prevent acceptance of the Engagement or affect performance of accepted Services.
5.6. Services may be delivered remotely or in person, as agreed.
5.7. Consultations shall take place at confirmed appointment times. Any applicable rescheduling or cancellation conditions shall be communicated before booking and shall remain subject to mandatory consumer law.
5.8. Time estimates are indicative unless a binding deadline has been expressly agreed.
5.9. The Provider may engage appropriately qualified employees, consultants or external professionals where reasonably necessary, subject to applicable confidentiality, data protection and professional obligations.
5.10. The Provider may suspend or terminate performance where continued work would be unlawful, essential information is missing or the Client materially breaches contractual obligations, subject to applicable law and reasonable consideration of the Client's interests.
6.1. Consumer Clients who conclude a qualifying distance contract have the statutory right of withdrawal under the Swedish Distance Contracts Act (Lag (2005:59) om distansavtal och avtal utanför affärslokaler), where applicable.
6.2. For service contracts, the withdrawal period is generally 14 days from conclusion of the contract, subject to applicable statutory provisions concerning the calculation or extension of that period.
6.3. A Consumer Client may exercise the right of withdrawal by submitting an unequivocal statement to tatu@defactojuristbyra.se, by post to the Provider's postal address or through the Website's withdrawal function where applicable.
6.4. The Client may use the statutory model withdrawal form but is not required to do so.
6.5. Where the statutory right of withdrawal applies to an online contract, the Provider shall make an electronic withdrawal function available where required by law.
6.6. Where the Consumer Client expressly requests commencement of the Services before expiry of the withdrawal period, the Provider may commence performance following acceptance of the Engagement and satisfaction of the applicable statutory requirements.
6.7. Any request for early performance shall be obtained through a separate affirmative action where required by law and shall not be presumed merely from payment or acceptance of these Terms.
6.8. If the Consumer Client validly withdraws after performance has commenced, the Provider may charge a proportionate amount for Services already performed only where the statutory conditions for such payment have been satisfied.
6.9. Where the Services have been fully performed during the withdrawal period, the Consumer Client may lose the statutory right of withdrawal only if all applicable legal requirements have been fulfilled, including any required prior express consent and acknowledgement.
6.10. Any refund due following a valid statutory withdrawal shall be made within the applicable statutory period, normally through the original payment method unless otherwise lawfully agreed.
6.11. The Provider shall make the statutory model withdrawal form available to Consumer Clients as required by law.
6.12. Business Clients do not benefit from the statutory consumer right of withdrawal.
6.13. The refund procedure following the Provider's refusal to accept an Order under Articles 3 and 4 is separate from the Consumer Client's statutory right of withdrawal and applies to both Consumer Clients and Business Clients.
7.1. All intellectual property rights in the Provider's pre-existing materials, original templates, publications, educational content, website content, databases, software, distinctive methodologies and other protected works remain vested in their respective rights holders.
7.2. Unless expressly agreed otherwise, payment for Services does not transfer copyright or other intellectual property rights to the Client.
7.3. The Client receives a non-exclusive right to use paid deliverables for the purposes reasonably contemplated by the Engagement, including submission of legal documents to relevant authorities, courts and professional advisers where necessary.
7.4. The Client may not reproduce, publish, distribute, commercially exploit, resell or incorporate the Provider's protected materials into competing products or services without prior written authorisation, except where permitted by applicable law or the agreed purpose of the Engagement.
7.5. Nothing in these Terms restricts lawful use of information, ideas, legal principles or methods that are not protected by intellectual property law.
7.6. Unauthorised use of protected materials may give rise to claims for cessation of infringement, reasonable compensation and damages under applicable law.
8.1. The Provider shall treat information received in connection with an Order, Compliance Review or Engagement as confidential, subject to applicable legal obligations and disclosures reasonably necessary for the assessment or performance of the Services.
8.2. De Facto Juristbyrå AB acts as data controller in respect of personal data processed for order administration, compliance checks, engagement management, legal services, payment administration, accounting and compliance with applicable legal obligations, except where another role applies to a specific processing activity.
8.3. Personal data may include identification and contact details, information supplied in connection with legal matters, correspondence, compliance records, payment references and other information necessary for the relevant purposes.
8.4. Personal data shall be processed on the applicable legal bases under Article 6 GDPR and, where relevant, the additional conditions governing special categories of personal data or information relating to criminal offences.
8.5. Personal data may be processed through the Provider's internal case-management systems, document storage, accounting systems, communication services and authorised payment service providers, subject to appropriate security and data protection safeguards.
8.6. Card payments shall be processed through the relevant payment service provider. The Provider shall not intentionally collect or store full card credentials through its ordinary client-management systems.
8.7. Personal data may be disclosed to courts, public authorities, external professional advisers and authorised service providers where necessary and lawful for the Compliance Review, Engagement or compliance with legal obligations.
8.8. Any transfer of personal data outside the European Economic Area shall be carried out in accordance with applicable GDPR requirements, including appropriate safeguards or another valid transfer mechanism where required.
8.9. Further information concerning processing purposes, legal bases, recipients, retention periods, data subject rights and international transfers shall be provided in the Provider's separate Privacy Policy.
8.10. The Provider shall implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration and disclosure.
8.11. The Client's identity, case details, testimonials or other identifying information shall not be used for promotional purposes without an appropriate lawful basis and, where required, consent.
9.1. Legal advice is based on the information and documentation available to the Provider at the relevant time and the law applicable to the agreed matter.
9.2. The Provider is responsible for performing accepted Services with appropriate professional care but cannot guarantee decisions or actions by courts, authorities, financial institutions or other third parties.
9.3. The Client remains responsible for decisions taken on the basis of professional advice, without prejudice to the Provider's responsibility for negligent performance of the agreed Services.
9.4. The Provider assumes responsibility for professional Services only within the scope of an accepted Engagement. Submission of an Order and successful payment do not, by themselves, establish a duty to represent the Client or take action in the underlying legal matter.
9.5. For Business Clients, liability for indirect or consequential commercial losses, including lost profits, is excluded to the extent permitted by law, except in cases of wilful misconduct or gross negligence.
9.6. Nothing in these Terms excludes liability that cannot lawfully be excluded or restricts mandatory consumer rights.
9.7. Neither party shall be liable for failure or delay caused by extraordinary circumstances beyond its reasonable control, to the extent recognised by applicable law. Such circumstances do not automatically extinguish accrued payment obligations or mandatory consumer remedies.
10.1. Either party may terminate an accepted Engagement in accordance with the applicable agreement and mandatory law.
10.2. Where an Engagement is terminated before completion, the Provider may be entitled to reasonable remuneration for Services properly performed and reimbursement of agreed expenses, subject to applicable consumer rights and statutory restrictions.
10.3. Any advance payment exceeding the amount lawfully due for performed Services and agreed expenses shall be refunded.
10.4. Where the Provider declines an Order before acceptance of the Engagement, the Client shall receive a full refund of the amount paid for that Order, without deduction of compliance review or administrative fees.
10.5. The refund following rejection of an Order shall normally be processed through the original payment method and initiated without undue delay after the decision to decline the Order.
10.6. Where the Provider has already accepted the Engagement and commenced Services, any subsequent cancellation, termination or refund shall be governed by the agreed contractual terms and applicable mandatory law, including consumer withdrawal rights where relevant.
10.7. The Provider may terminate an Engagement where continued representation would be unlawful, a material conflict of interest arises or the Client materially breaches contractual obligations, subject to applicable professional and legal duties.
10.8. Termination shall not affect accrued rights and obligations, confidentiality duties, intellectual property rights or provisions intended to survive termination.
11.1. These Terms shall be governed by Swedish law, without prejudice to any mandatory consumer protection provisions applicable under EU law.
11.2. Any complaints concerning the Services shall be addressed to De Facto Juristbyrå AB at tatu@defactojuristbyra.se for review and response.
11.3. Any disputes arising out of or in connection with these Terms or the Services shall be resolved by the competent courts in accordance with applicable law.
12.1. These Terms may be amended from time to time. Amendments shall not retroactively alter existing Engagements unless lawfully agreed.
12.2. If any provision is held invalid or unenforceable, the remaining provisions shall remain effective to the extent legally possible.
12.3. Electronic communications, Order acknowledgements, payment confirmations, Engagement Confirmations and electronically accepted agreements may constitute valid contractual documentation in accordance with applicable law.
12.4. The English version of these Terms governs unless the parties expressly agree otherwise.
12.5. These Terms apply from the date of their publication on the Website.
Before a Consumer Client becomes contractually bound, the Provider shall communicate the information required by applicable law, including:
Before payment, the Client ticks a required checkbox, which is not pre-selected: “I have read and accept the Public Offer and General Terms and Conditions. I understand that payment does not automatically constitute acceptance of my legal matter and that my Order is subject to a compliance and conflict-of-interest review by De Facto Juristbyrå AB.”
After the Order, the Client receives the following messages by e-mail:
Confirms that the payment has been processed and the Order received. The Order is then subject to the mandatory compliance and conflict-of-interest review. Payment confirmation does not constitute acceptance of the legal matter or establishment of a professional Engagement. A separate written Engagement Confirmation follows once the matter has been reviewed and formally accepted. If the matter cannot be accepted, the amount paid is refunded in full through the original payment method.
Confirms that the compliance and conflict-of-interest review has been completed and that De Facto Juristbyrå AB has accepted the Engagement. The Engagement is limited to the Services and scope specified in the confirmation. Any additional documentation, instructions or arrangements necessary for performance are communicated separately.
Informs the Client that, following the internal compliance and professional acceptance review, De Facto Juristbyrå AB is unable to accept the requested Engagement. No professional Engagement has been established, and no legal representation or advisory Services have commenced. A full refund has been initiated through the original payment method; the time for the funds to appear depends on the payment provider or card issuer.
